Customer sites managed by Dalkia include plants, shopping centres, office buildings and healthcare establishments. Free from these non-core tasks, customers can devote more attention to enhancing competitiveness, flexibility and service quality.
Comprehensive building management
Our comprehensive building management solutions cover a broad range of services, from maintenance of thermal, electrical and mechanical equipment to management of such non-strategic activities as upkeep, cleaning, security and visitor reception.
Skills suited to customer needs
Comprehensive building management is a full-service plan comprising:
- Site management, consisting of organisation optimisation and management of service providers.
- Multitechnical maintenance, such as management and maintenance of systems, servicing, repairs, and light work completion.
- Environmental services: cleaning services and open space maintenance.
- Building occupant services, including reception, mail distribution and photocopying.
A single point of contact
Our site manager is the single point of contact for customers. This close relationship enables us to anticipate customer requirements and adjust our services to their changing needs. Our resources include an online data system and procedures for assessing service quality.
Challenges
- Increase occupant satisfaction.
- Guarantee service quality.
- Reduce overall building operating costs.
- Use a single service provider.
- Handle fluctuations in activity.
- Support domestic and international development