Exemplary approach to industrial outsourcing
Customer :
- Novartis is a world leader, in the health industry after merger between Ciba Geigy and Sandoz
- 4 production sites (Klybeck, Rosental, Sankt-Johann et Schweizerhalle)
Novartis
Basle (Switzerland)
Stakes
Assuring:
- all services related to energy, water and waste,
- optimised management of energy and environmental services on the 4 sites covered
- continuity in services delivered to neighbouring chemical plants
Dalkia Response
- foundation of Valorec Services AG, dedicated to the management and delivery of services
- technical and organisational solution based on commitment to results and improvement plan
- social project based on the goodwill and commitment of the customer teams
Results
- successful social engineering, keeping employment
- reduction in utilities production costs
- introduction and management of performance indicators